FAQ: POWERUP 4.0 Smartphone Controlled Paper Airplane
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

When will the rewards arrive?

Backers that pledged before May 17 2020 (including) are scheduled for delivery during August 2020. Backers that pledged after May 17th will be included in our second production batch and will receive their reward during October 2020. We have started mass production. Shipping time in the USA is 3-8 day delivery. Shipping time for International orders is 7-21 days.

Last updated: May 21, 2020 06:55

What makes POWERUP 4.0 so versatile and easy to fly?

The POWERUP 4.0 light weight universal design is equipped with an onboard flight controller and 2 sensors - a Gyro and Accelerometer, the airplane is controlled by a fly-by-wire sensor driven autopilot and auto stabalization software. Additionally the two high speed thrust vectoring motors provide high thrust to weight ratio (2:1) enabling the pilot to use additional payloads and material options. The POWERUP 4.0 will eliminate accidental nose dives, stalls and spirals, the airplane will recover from almost any launch style and can also manage windy conditions. You can fly small or big wings slow flight and high speed high G aerobatics, it is up to you.

Last updated: September 04, 2019 06:28

What makes POWERUP 4.0 so versatile and easy to fly?

The POWERUP 4.0 light weight universal design is equipped with an onboard flight controller and 2 sensors - a Gyro and Accelerometer, the airplane is controlled by a fly-by-wire sensor driven autopilot and auto stabalization software. The POWERUP 4.0 will eliminate accidental nose dives, stalls and spirals, the airplane will recover from almost any launch style and can also manage windy conditions. You can fly small or big wings slow flight and high speed high G aerobatics, it is up to you.

Last updated: April 26, 2020 09:45

When will the rewards arrive? can they arrive before Christmas?

All rewards are trackable and scheduled for delivery April 2020 world wide. We are going to start production as soon and have secured an experienced fulfillment partner. Shipping time in the USA is 3-8 day delivery. Shipping time for International orders is 7-21 days. POWERUP 4.0 will not deliver before Chrismas 2019.

Last updated: September 04, 2019 06:44

How do I control and steer the airplane?

The POWERUP 4.0 is controlled by an app on your smartphone. The airplane is connected to the smartphone via Bluetooth. Ascending & descending is achieved by increasing or decreasing the dual propellers speed, by sliding the throttle on the screen up or down. Steering is done by the thrust vectoring twin motors, tilting the phone right or left generate differential thrust and steer the airplane in the direction you want.

Last updated: September 04, 2019 06:44

How do I control and steer the airplane?

The POWERUP 4.0 is controlled by an app on your smartphone. The airplane is connected to the smartphone via Bluetooth. Ascending & descending is achieved by increasing or decreasing the dual propellers speed, by sliding the throttle on the screen up or down. Steering is done by the thrust vectoring twin motors, tilting the phone right or left generate differential thrust and steer the airplane in the direction you want.

Last updated: April 26, 2020 09:45

Does the POWERUP 4.0 have a camera built in the module?

The 4.0 does not have a camera. but thanks to the over powered design you can easily add an external camera and battery of your choice as long as it is under 0.7 ox/20 grams

Last updated: April 26, 2020 09:45

Which smartphones can I use with POWERUP 4.0?

Any iOS and Android devices that have Bluetooth 4.0 and a gyro will do.

Last updated: September 04, 2019 07:17

Which smartphones can I use with POWERUP 4.0?

Any iOS and Android devices that have Bluetooth 4.0 and a gyro will do.

Last updated: April 26, 2020 09:45

How easy is it to fly POWERUP 4.0?

POWERUP 4.0 sensor driven technology makes flying a breeze even for beginner pilots. The onboard flight control software in combination with the intuitive app user interface, removes the risk of nose dives and stalls even if you did not trim your airplane properly or if your folds are not symmetrical. The module can be attached to multiple designs and materials and still allows for easy control . The app is equipped with optional flight modes for various flight levels and styles for example beginner mode aerobatic mode and night flight mode. Flying aerobatics now ultra easy with a press of a button. Taking off with landing gear (only supplied with the pro kits) does not require any trimming of the gear just throttle up and go

Last updated: November 01, 2019 03:36

How easy is it to fly POWERUP 4.0?

POWERUP 4.0 sensor driven technology makes flying a breeze even for beginner pilots. The onboard flight control software in combination with the intuitive app user interface, removes the risk of nose dives and stalls even if you did not trim your airplane properly or if your folds are not symmetrical. The app is equipped with optional flight modes for various flight levels and styles.

Last updated: April 26, 2020 09:45

What is the take off distance? From which surface can it take off?

Taking off with the wheels (supplied only with the Pro kits) can be done from almost any surface. Take off distance is approximately 10-20 feet/ 3-6 metes , this depends on the wing design and weight of the airplane you constructed.

Last updated: April 26, 2020 09:45

How durable is the POWERUP 4.0?

The POWERUP 4.0 is made of durable material: Carbon fiber rods, Nylon reinforced with glass fiber and Polypropylene plastics and a rubber bumper. It can withstand some impressive crashes. Having said that, no flying machine is unbreakable. Flying on a soft surface will prolong the POWERUP DART life. Spare parts for repair and maintenance are will be available on Backerkit ad-ons and on our website. Paper wing damaged ? just fold a new one.

Last updated: April 26, 2020 09:45

Can you fly POWERUP 4.0 in windy conditions?

Yes, POWERUP 4.0 fly-by-wire sensor technology lets you now fly in windy conditions. Your plane will automatically keep the heading direction regardless of small wind gusts.

Last updated: April 26, 2020 09:45

Is it possible to fly multiple airplanes at the same time and in close vicinity?

Yes you can. POWERUP 4.0 is much more fun to fly with friends. Try a dog fight or coordinated aerobatic formation. The Bluetooth signal does not interfere, you can fly as many POWERUP’s as you like together.

Last updated: April 26, 2020 09:45

What brings POWERUP to Kickstarter for a fourth project?

As a platform for innovative projects, Kickstarter is a natural environment for the POWERUP products. It allows us to introduce great ideas to new hobbyists much earlier than traditional marketing, and interact with our user’s community whom are an important part of our development process. In 2014 POWERUP 3.0 was launched on Kickstarter, bringing the idea of paper airplane RC flying to the world. In 2015 POWERUP FPV was launched on Kickstarter, taking paper airplanes to a new technological level with First Person View flying. In 2017 POWERUP DART was launched introducing powered aerobatic flight to paper planes. We collected feedbsack from our backers to build the best POWERUP yet with an onboard flight computer, autopilot, gyro accelerometer, flight telemetry, and awesome night flight. Enjoy!

Last updated: September 04, 2019 07:17

What brings POWERUP to Crowdfunding for a fourth project?

As a platform for innovative projects, Indeigogo is a natural environment for the POWERUP products. It allows us to introduce great ideas to new hobbyists much earlier than traditional marketing, and interact with our user’s community whom are an important part of our development process. We collected feedback from our backers to build the best POWERUP yet with an onboard flight computer, autopilot, gyro accelerometer, flight telemetry, and awesome night flight. Enjoy!

Last updated: April 26, 2020 09:45

Do I need to register POWERUP 4.0 as a Drone according to the new FAA rules?

No need to register, POWERUP 4.0 weight is less than 0.67 oz/19 grams, the FAA requires registration for drones that weigh 0.5 lb/250 grams or more.

Last updated: April 26, 2020 09:45

Are multiple pledges possible? Can I get more than one POWERUP 4.0?

Kickstarter allows you to choose only one reward. This is why we are offering a few rewards that include up to 4 POWERUP’s. If you would like to add additional rewards, you will be able to do this after the campaign is over on Backerkit. We will send you a BackerKit survey asking you exactly what rewards you want and verifying your shipping address. We listen to our backers and from time to time may offer additional multiple pack rewards.

Last updated: September 04, 2019 07:17

Are multiple pledges possible? Can I get more than one POWERUP 4.0?

Indiegogo allows you to choose only one reward. This is why we are offering a few rewards that include up to 4 POWERUP’s. If you would like to add additional rewards, you will be able to do this after the campaign is over on Backerkit. We will send you a BackerKit survey asking you exactly what rewards you want and verifying your shipping address. We listen to our backers and from time to time may offer additional multiple pack rewards.

Last updated: April 26, 2020 09:45

Do I have to pay VAT (Value Added Tax) or customs duties?

For US backers there are no customs duties. All other destinations world wide VAT local post handling charges & Duty may apply depending on your country. Please check with your local customs office for customs charges. Given our past experiences and learnings, we will make an effort to streamline the process as much as possible.

Last updated: April 26, 2020 09:45

Do You Accept Returns? Is there a warranty?

Unfortunately we do not accept returns from Kickstarter projects. We will however repair or replace a defective unit as part of our warranty policy. We provide a full 1 year warranty on all parts aside the propellers and battery. Battery warranty - 6 months from order.

Last updated: September 04, 2019 07:17

Do You Accept Returns? Is there a warranty?

Unfortunately we do not accept returns from Indiegogo projects. We will however repair or replace a defective unit as part of our warranty policy. We provide a full 1 year warranty on all parts aside the propellers and battery. Battery warranty - 6 months from order.

Last updated: April 26, 2020 09:45

Will backer rewards be any different from the retail version of POWERUP 4.0?

POWERUP 4,0 kickstarter rewards offer special bundle options for multiple airplanes, special edition add-ons such as the airplane desk stand , night flight foam jet, landing gear and special paper template. These bundles are offered to Kickstarter backers only.

Last updated: September 04, 2019 07:17

Will backer rewards be any different from the retail version of POWERUP 4.0?

POWERUP 4,0 Indiegogo rewards offer special bundle options for multiple airplanes, special edition add-ons such as the airplane desk stand , night flight foam jet, landing gear and special paper template. These bundles are offered to Indiegogo backers only.

Last updated: April 26, 2020 09:45

What spare parts are included in the kits and what can be purchased separately?

All kits include a spare propellers and a spare paper template. A spare parts kit including additional propellers, cross-bar, bumper, front clip and wheels, will be offered separately on Backerkit as an add-on after the campaign is over.

Last updated: September 04, 2019 07:17

What spare parts are included in the kits and what can be purchased separately?

All kits include a spare propellers and a spare paper template. A spare parts kit including additional propellers, cross-bar, bumper, front clip and wheels, will be offered separately on Backerkit as an add-on after the campaign is over.

Last updated: April 26, 2020 09:45

What is the best way to contact the POWERUP team?

The Kickstarter Comment section makes it tough to address everyone individually. To get in touch directly with us: Send us a direct message via the Kickstarter POWERUP 4.0 page. You can also shoot us an email to - support at poweruptoys.com Facebook: https://www.facebook.com/Poweruptoys Twitter: https://twitter.com/Poweruptoys Instagram: https://www.instagram.com/poweruptoys/ YouTube: https://www.youtube.com/user/MrShaigoitein

Last updated: November 01, 2019 03:36

What is the best way to contact the POWERUP team?

The Indiegogo Comment section makes it tough to address everyone individually. To get in touch directly with us: Send us a direct message via the Indiegogo 4.0 page. You can also shoot us an email to - support at poweruptoys.com Facebook: https://www.facebook.com/Poweruptoys Twitter: https://twitter.com/Poweruptoys Instagram: https://www.instagram.com/poweruptoys/ YouTube: https://www.youtube.com/user/MrShaigoitein

Last updated: April 26, 2020 09:45

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

Current Estimated Shipping Date: August 2020

Backers that pledged up to May 17 (including) are scheduled to receive their reward during August 2020. Backers that pledged from May 18 and on, will receive their rewards starting October 2020.

Last Updated At: 05/21/20
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us